Shipping charges and carriers
- We charge a flat rate of $5.00 per order, regardless of order size
- If your order value (excluding shipping) reaches $70 your order will be delivered FREE of charge
- Shipping to Alaska and Hawaii is charged at a flat rate of $25 regardless of order size or value
- We are unable to ship to Puerto Rico
- Your parcel will be shipped by either UPS or USPS. We select the carrier to be used depending on the type of products to be shipped.
Orders received will be shipped within 24hrs (Monday - Friday excluding public holidays). We hold inventory of all items that you see listed on our website as 'available'. We do not 'oversell' or allow 'back orders' of the products on our site, and your order will arrive complete as a single consignment.
Orders placed on Saturdays, Sundays, or public holidays will be shipped the following business day.
When to expect delivery of your order
We ship from our warehouse in Chicago - Typical Shipping Times are as indicated below:
|Typical Shipping Times|
|New York and North East States||1-2 Days|
|Mid West||1-2 Days|
|Southern States||3 Days|
|West Coast||4-6 Days|
Items being delivered to Alaska, Hawaii, may take up to 2 weeks from the ship date to complete delivery.
When your order ships we will e-mail you with shipping details, including a tracking number (if applicable).
We are unable to ship to Puerto Rico or Canada.
Our choice of carrier will attempt to deliver your parcel up to 3 times. Please make sure when you place your order that you specify a delivery address that is able to accept delivery. If after 3 attempts our carrier has not been able to deliver your parcel it will be returned to us and we will move to refund your order minus the outbound delivery charge.